SHIPPING & RETURNS

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Shipping & Tracking

• All orders are processed within 3-5 business days. Please note that there are no shipments on weekends or holidays.

• Once your order is processed, you will receive a confirmation email with tracking information.

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Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times vary based on your location:

  • Domestic (UK): 2-5 business days

  • International: 7-21 business days

• Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing or carrier delays.

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Packaging:

• Great care is taken when packaging your purchase to ensure it arrives safely. All pieces are securely wrapped and cushioned to protect against damage during transit.

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Customs, Duties, and Taxes:

• For international orders, please be aware that your package may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

• We recommend contacting your local customs office for more information on potential charges.

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Shipping Address:

• Please ensure that your shipping address is correct at checkout. We are not responsible for undeliverable packages due to incorrect or incomplete addresses.

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Shipping Issues:

• If you encounter any issues with your shipment, such as delays or damage, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

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Thank you for your understanding and support of our small art business. If you have any further questions regarding our shipping policy, please feel free to get in touch.